CRM Adoption & Sales Enablement for Small Sales Teams
Your CRM's a headache.
Your pipeline's leaking.
Your reps are burning out.
We help small sales teams in IT/tech services and outsourced operations who sell on long-term relationships—not one-off transactions.
Let’s turn your CRM into a system that supports how your team actually sells. That means you can close more, bigger deals with data you trust. And no more stop rebuilding your pipeline every time someone leaves.
WHO THIS IS FOR
We Work With:
Small B2B Companies
Small US-based B2B companies in IT/tech services and outsourced operations (often with some mix of products and services).
Sales Teams of 1-5
Typically 5–100 employees with 1–5 full-time salespeople.
Businesses with Recurring Revenue
Where the core revenue comes from ongoing relationships: retainers, contracts, or recurring services—not purely one-off transactions.
THE PROBLEM
Your sales system isn’t broken—it’s clogged.
When 1–5 full-cycle reps are juggling prospecting, delivery handoffs, and renewals, a clogged CRM doesn’t just slow things down—it drives turnover and missed revenue.
Bad data, bad decisions
Your pipeline looks full, but no one can tell what’s real. Deal values are guesses. Stages don’t mean much. In a small team, leaders are left steering without visibility—and one bad quarter hits everyone.
Stalled deals become lost deals
When buyers stall, your team moves on—and future revenue walks away. Without re-engagement signals, your CRM turns into a deal graveyard instead of a path from “first project / first contract / first process” into multi-year, expanded work.
Turnover wipes out momentum
Every departure wipes out hard-won knowledge. In a 1–5 rep team, losing even one seller can wipe out 20–50% of your capacity. New hires start from zero because your process lives in people’s heads, not in your system.
THE SOLUTION
Introducing the Pipeline Plumber’s Approach
✅ Fix bad data with diagnostic design
We rebuild how stages, fields, and criteria are defined—so your CRM reflects how deals really move (and you get forecasts you can finally trust).
✅ Revive stalled deals with relationship
intelligence
We teach your team to track buyer sentiment, build personalized cadences, and revive not-yet prospects (so you drive re-engaged opportunities, and get fewer leaks).
✅ End onboarding chaos with shared
systems
We create role-based templates, tutorial videos, and simple playbooks so knowledge stays, even when people don’t (so new reps become productive in weeks, not months).
I’m not a sales coach or fractional CRO. I don’t tell you which markets to go after, how to structure your team or comp plan, or what to say in every outreach. I focus on the system your team sells inside every day—and when you need help with strategy, structure, or collateral, I can point you to specialists I trust.
MEET THE PIPELINE PLUMBER
I’m Kim—the Pipeline Plumber for small B2B service firms.
I’m Kim—the Pipeline Plumber for small B2B service firms with tiny but mighty sales teams.
After a decade helping IT consultancies, tech services, and outsourced operations firms fix their leaky sales systems, I’ve seen it all—clogged pipelines, messy data, and CRMs no one touches. I started V2 Strategies to help companies stop patching symptoms and start fixing the system.
Today, I help founders and sales leaders with 1–5 reps turn their CRMs from tracking tools into trustworthy, relationship-driven sales engines—without hiring a full RevOps department.
Bottom-up adoption
Your salespeople aren’t told what
to do—they help build it. That’s
why they use it.
Relationship-first CRM
We turn your CRM into a selling tool,
not a reporting tool. Every field
drives a conversation, not a
checkbox.
Scalable by Design
You can’t scale what you don’t
trust. We fix the root causes—so
your system works, your team
believes in it, and your pipeline
finally flows.
HERE'S HOW IT WORKS
Two ways to fix your flow
Focused Workshop
“The quick unclog”
Perfect for quick wins or testing the waters.
A 2-hour virtual working session tackling one high-impact problem: bad data, stalled deals, or onboarding friction.
90-Day Accelerator
"The full repipe"
Best for teams ready to fix the root causes.
A hands-on engagement where we rebuild your sales system one fix at a time—until your CRM becomes the engine that fuels growth.
What You’ll Get Working with the Pipeline Plumber
Stories from pipelines brought back to life
“
"Helped us prequalify our potential customers; provide a
better customer [buying] experience, increasing our
closing rate. Her in-depth knowledge and the time she
allocated to understanding our unique process and needs helped improve our current process."
Jenny Martins
“
Kim is a lifesaver. We had no way to track or export customer needs internally. We had no way to initiate an email campaign when deals closed. Now we do! She created a system that will produce reliable internal leads
and allow us to communicate with customers after the deal is done!
todd jones
Let’s unclog your pipeline
(and keep your reps from burning out)
Book a 30-minute conversation to see what’s really slowing your small sales team down—and how to fix it without hiring more reps.
You'll leave with:
✅ Visibility on what’s holding your system and your reps back
✅ Clarity on how to get your pipeline and CRM working together again
✅ 2–3 specific fixes you can put in place right now to protect revenue and reduce turnover risk
No pitch. No pressure. Just clarity.