How We Work

We work with your team, not around them

Most small B2B service teams in IT/tech services and outsourced operations struggle with disorganized CRMs, inconsistent follow-up, and deals falling through the cracks because their systems don’t reflect how a 1–5 person sales team actually sells.

You can’t fix that with another mandate to “use the CRM.” You fix it by bringing your reps on board—one meaningful win at a time.

Our Approach

Start with how each rep really sells

We listen first—digging into what your reps actually do today, where they get stuck, and how your customers really buy. No new dictate. No “just log it.” Just an honest picture of reality.

Co-create quick wins

Together with your reps, we design small, immediate changes in your CRM and workflows that make their day easier right away. They see their deals, follow-ups, and priorities more clearly—so they feel the benefit, not just more admin.

Build habits that scale

As quick wins stack up, we help your team turn them into simple, repeatable habits. Your sales process, customer journey, and CRM finally line up—so the system works because people use it, and they use it because it works

The V2 Story

V2 was built around one simple belief: great tools don’t build great results — great systems do.

After years of watching companies pour money into CRMs they barely used, I knew there was a better way. V2 was born from that frustration — and from the idea that fixing the process isn’t about more software, it’s about smarter follow-through.

Our work is hands-on, collaborative, and a little bit scrappy. We dig into your pipeline, your automations, your deals — and we help you build something that actually supports your sales, instead of slowing it down.

Meet the Pipeline Plumber

Kim Vollbrecht

I’ve spent the last decade helping teams turn their messy, manual, or forgotten CRMs into clean, actionable systems that actually close deals. My favorite part of this work? The aha moment — when a client sees their CRM finally doing what it was supposed to do all along.

My approach is straightforward: no jargon, no fluff, no “let’s circle back.” Just practical steps, candid conversations, and a focus on long-term sales health over quick fixes.

Let’s unclog your pipeline
(and keep your reps from burning out)

Book a 30-minute conversation to see what’s really slowing your small sales team down—and how to fix it without hiring more reps.

You’ll leave with: